Next, to ensure your exchange or credit is processed as quickly as possible and to help you avoid a return adjustment, please follow the below checklist: To make a return, please first email our Moog Audio Sales Team at to arrange for an RA (Return Authorization) number. We're sorry your purchase didn't work out for you. We reserve the right to deny any returns if the item does not meet our requirements and we are not responsible for any lost returns. If your purchase was eligible for free shipping, a flat fee of 10$+tx will be deducted from your refund. Please note that certain exceptions apply. Depending on the condition of the item upon return, a restocking fee will be applied. If you are not satisfied with any new product, for any reason, you can return it for a refund or store credit of the purchase price within 30 days. We want you to be completely happy with your purchase. If we determine the unit failed under warranty within 30 days of purchase, we will send you a replacement unit. Please contact us at respond quickly with assistance or provide you with a return authorization (RA) number. The only policy we have is we'll do whatever it takes to fix the problem and make you happy. If there's a problem with your order, the first thing is to email us at staff will take care of you, no matter what. If the range of controls on the bass microsynth seems daunting then don’t panic EHX also publish a pdf of sample settings (link here: EHX Micro Synth Sample Templates PDF) that lets you get straight to the good stuff without hours of unnecessary knob-twiddling.Returns & Exchanges What if there is a problem with my order? Rate controls the speed at which the filter sweeps between the start and stop frequencies.Start Frequency and Stop Frequency govern the frequencies at which the filter sweep starts and stops different settings can result in ‘up’ or ‘down’ sweeps.Resonance controls the intensity of the filter sweep.Higher settings can remove the intial attack from notes, resulting in a ‘bowed’ sound Attack Delay increases or decreases the time taken for a note to reach full volume.Square Wave affects the volume of the square wave distortion. Octave controls the volume of the 1-octave up signal (the octave above signal is slightly distorted to provide a richer tone).
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